YANKTON SCHOOL DISTRICT: CLEANING & FACILITIES MANAGEMENT
BACKGROUND
From its inception in 1875, the Yankton School District has grown to include six school buildings and an alternative learning center. Four elementary schools, one middle school, one high school, and the alternative learning center (9-12) serve a population of roughly 18,000 people and an area of 210 square miles—all of which is located in Yankton County.
CHALLENGE
The janitorial staff across the Yankton School District lacked consistent training, knowledge of products, and best practices. Each facility was using different products to clean their spaces, causing problems when it came to ordering and crossover cleaning from school to school. Yankton was ordering their cleaning and facilities products from multiple suppliers, making it difficult to track each order, know where it was coming from and which school it should be going to. Ordering had become a cumbersome process and they were not getting the support from their suppliers and customer service teams that was much needed.
OBJECTIVES
- Eliminate multiple orders from multiple suppliers
- Implement a training program for staff with best & most efficient practices
- Provide staff with additional ordering and knowledge support
- Order consistent cleaning and facilities products for all schools
- Reduce the amount of paper cleaning products used
- Find a supplier with next day, free delivery
SOLUTION
Innovative Office Solutions is now the one-stop-shop facilities supplier for the Yankton School District, eliminating multiple invoices from multiple suppliers. We offer an online ordering system with thousands of products and free next-day delivery; Creating an easy ordering process for the entire staff. Our facilities experts have been readily available to provide service and support as needed by the janitorial staff. We implemented a training program for the team, empowering them to find what they need, when they need it.
RESULTS
The janitorial staff has had direct contact with Innovative’s dedicated team, helping them learn and grow in their profession. The team is learning best practices, creating consistent cleaning methods and using consistent products across the district. The district is now able to order only what they need with next-day delivery, creating more storage space for supplies. Overall, the ordering process is simpler, the schools are getting cleaner, and the staff is loving it.
ONE SUPPLIER
ONLINE ORDERING
THOUSANDS OF PRODUCTS
FREE NEXT DAY DELIVERY
SAME DAY SUPPORT
TESTIMONIAL
So far, we have had a handful of training demonstrations performed with our staff and have another one scheduled in a few weeks. Our staff has been extremely pleased with the process and what we were promised by Innovative as far as service and support has been spot on. Our only complaint is that we didn’t convert the entire district to Innovative sooner as we wanted to make sure this process would go smoothly. It went just as promised and we can’t wait to complete the rest of schools later this year. Thanks Innovative for making our jobs easier!